Dear Dropshipping Users, Please Read the Following Cautions Carefully to Avoid Order Synchronization Failures

Shopify Store

• Do not modify the Vendor / Variants SKU / Variants Inventory
• HugePOD associates your product Variants through SKU codes and variant IDs. Please do not alter them!
• Ensure that "Inventory will be stocked at" is set to "ODMPOD"
• Make sure the Vendor is set to "ODMPOD"

Can Size Names Be Modified?

• It is recommended to maintain consistency. However, changing size names to enhance customer understanding, such as changing "S" to "Small," is permissible. However, do not change the actual size identifier; for example, do not change "S" to "M," as this will cause size mismatch issues.

Can Color Names Be Modified?

• You can slightly alter the color name, but the color name should accurately reflect the actual color of the product. For instance, if the original product you stocked was a blue shirt, do not change the color name from "Blue" to "Black."

Adding or Deleting Variants

• New Variants will not be automatically associated: If you add new Variants for color or size in the Shopify backend system, they will not be associated with our system's colors and order synchronization will not occur.
• Deleting Variants: Once you delete a Variant, the deleted Variant will no longer be associated with the system, and the association of the remaining Variants will not be affected.
• For example, if you had a Variant "Black; S" and you deleted it, the association will be lost.
• If you re-add a Variant "Black; S," the system will not consider this Variant as the original one, and orders for this Variant will not be synchronized.

Other Platforms (Etsy/Woocommerce/Squarespace/Wix...)

• Do not modify the SKU Code.
• HugePOD associates your product Variants through SKU codes and variant IDs. Changing the SKU Code may lead to a failure in matching.

Can Size Names Be Modified?

• It is recommended to maintain consistency. However, changing size names to enhance customer understanding, such as changing "S" to "Small," is permissible. However, do not change the actual size identifier; for example, do not change "S" to "M," as this will cause size mismatch issues.

Can Color Names Be Modified?

• You can slightly alter the color name, but the color name should accurately reflect the actual color of the product. For instance, if the original product you stocked was a blue shirt, do not change the color name from "Blue" to "Black."

Adding or Deleting Variants

• New Variants will not be automatically associated: If you add new Variants for color or size in the Shopify backend system, they will not be associated with our system's colors and order synchronization will not occur.
• Once you delete a Variant, the deleted Variant will no longer be associated with the system, and the association of the remaining Variants will not be affected.
• For example, if you had a Variant "Black; S" and you deleted it, the association will be lost.
• If you re-add a Variant "Black; S," the system will not consider this Variant as the original one, and orders for this Variant will not be synchronized.

Contact Us

• If you have any questions or need assistance, please feel free to contact our customer service team at info@HugePOD.com. We look forward to collaborating with you to create a prosperous business.